FAQs
Q. What shooting and editing style will my DVD have?
A. We deliver a cinematic style wedding film by default and you have the option of adding a lightly edited documentary style as well.
Q. Can I have my video filmed in high definition?
A. Yes, all our weddings starting in 2011 have been filmed in HD and can be delivered on DVD, Blu-Ray or as a file that you can play on your computer, iPad, smartphone or your TV via USB drive or using a device like the Western Digital WDTV or Apple TV. We can explain all the options when we discuss the coverage for your event.
Q. How long will it be before my DVDs are delivered?
A. Our goal is to get your finished product back to as fast as we can. The factors that will increase the delivery time is the amount of other projects that have been previously filmed and are currently being edited, at the time of your wedding along with the services you select. You will be kept up-to-date on the status of your video and you will be able to view the videos online, as they get completed.
Q. Do I have any input into how my video looks?
A. Prior to the event you will be asked what you are looking for and anything specific that you want to have included, including song styles, etc. After the event, we will put together a final draft copy for you to look at, via a web preview, and at that point you can offer some suggestions. Since you are hiring us for our creative abilities, we will try to implement your suggestions, providing they are reasonable. It is also important that you provide us with as much information as you can about your wedding and your likes and dislikes (in music, movies, etc) as that will help us create a product that you will love the first time. Any typographical errors are fixed at no charge and all other changes will be subject to a reedit fee, at our current hourly rate.
Q. I like the idea of having a DVD commentary of my wedding film, how does that get done?
A. We will create a DVD of just the final film and bring it to your place (You will want a quiet place, free from a lot of background noise), after the editing is completed. You will watch it once, before we turn on the mic and then we will start it again and we will record your comments in one take. So take the time to remember how you felt during that special day and be prepared to talk about it while watching the video. The commentary will be added as an alternate audio track on your wedding film.
Q. Do you collect sales tax?
A. Yes. The state of Florida requires videographers to collect sales tax on the services we provide.
Q. What type of microphones will be used to capture the audio from my wedding?
A. The wireless microphones will be placed on the groom and the officiant. The shotgun mic is a highly directional mic which allows us to capture other aspects of the ceremony at a higher quality than using the on camera mic. In addition to these mics, we also utilize portable recorders when necessary. Capturing great audio is very important and we do everything in our control to provide you with the best audio possible.
Q. How is the payment for your services split up?
A. We split the payment into three installments, they are as follows:
- Reservation Fee: This is $750 retainer of service. This fee is non-refundable.
- Second Payment: This is 75% of the remaining balance. This payment is due no later than 90 days prior to the event.
- Final Payment: This is the remaining balance, will be due 21 days prior to the event.
The only exceptions to this payment structure is for general editing or digitizing slides, that don’t accompany a photo montage. For general editing, a $350 non-refundable deposit will be collected and the balance will be done upon completion. For digitizing slides, 50% is due up front and the remaining balance is due upon delivery.
Q. What forms of payment do you accept?
A. We accept Cash, Check, Money Order and Credit Cards. A $25.00 fee will be charged for any returned check.
Q. Can I get the source footage/original tapes from my event?
A. Our documentary edit of the day, which can be added to any package, is a lightly edited version of the raw footage. We do not just turn over all the footage as it was shot, but we do include the complete parts of the day, with a basic switch between cameras, for all the major events (ceremony, toasts, first dances, bouquet/garter, etc) as well as the remaining footage that is decent. Every event filmmaker will have some footage which is not worth viewing, because of the nature of event film making. These areas will be removed and you will get the rest.
Q. I want to secure the date, but haven’t decided on what services or my final budget yet, can that be done?
A. Yes. We offer a save the date contract which says that we will reserve the date of your wedding/event and that a new contract will be written once the services have been chosen. Along with signing the contract, you will pay the non-refundable reservation fee of $750. When the level of service is determined, the $750 will be credited towards the new contract and any remaining reservation fee required will be due at the signing of the new contract.
