Frequently Asked Questions (FAQs) - Visually Remember Productions - Orlando/Central Florida Wedding & Event Videography, Video Editing & More

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Frequently Asked Questions

Q. What shooting and editing style do you use?
A. We take a documentary approach to filming your event and will utilize some cinematic effects, when and where appropriate. We will listen to what you are looking for and do everything we can to deliver the type of video you will love.

Q. Do you offer High Definition Video in any form?
A. Currently we do not offer high definition. There are several reasons. First, the cameras are more expensive and until just recently none of them were very good in low light situations (which many weddings require). Second, since we are just starting out, we wanted to maximize the money we had to invest in the company and finally neither Blu-Ray or HD-DVD have clearly won the format war (although it appears Blu-Ray is winning) and the blank media and drives to make the discs are very expensive. With that said, we do hope to offer HD in the future, but we do not at this point.

Q. Do you use Copyrighted Music in your event productions?
A. We try to stay away from using copyrighted music in our videos unless the appropriate licensing has been obtained. There is a service, Zoom License (which you can register at for free and check out the music selection), that charges $5.50 per song to get licensed for 25 copies of the final DVD. If a copyrighted song is used, that cost will be added to your final total. Not every song is available, but if it is, we will be happy to use it. http://www.zoomlicense.com/

Q. What if a license is not available for the song I want to use?
A. We have a library of Royalty Free music that we can use and should be able to find something that you would like to use in its place.

Q. You offer several packages that cover the ceremony and reception, why isn't the pre-ceremony covered in all the packages if the rest of the day is less than the total number of hours we are paying for?
A. We will handle this on a case by case basis and if we opt to cover your pre-ceremony activities/prep and then we run out of time in the reception, then additional charges will be required.

Q. How long will it take to receive the finished product?
A. This will vary on the package you purchased. It all depends on the length of captured footage and the other jobs we have to edit, that were filmed prior to your event. We will try to give you a rough estimate within a week following the event, but will take as long as needed to provide you with the best possible video, but we will keep up updated as to the progress of your video.

Q. Do I have any input into how my video looks?
A. Prior to the event you will be asked what you are looking for and anything specific that you want to have included. After the event, we will put together a final draft copy for you to look at, via a web preview, and at that point we will take some suggestions. Since you are hiring us for our creative abilities, we will try to implement your suggestions, but it is not guaranteed.

Q. What video formats do you support to use for general video editing or non-event related video montages?
A. We have the ability to capture from miniDV, DVCAM (40 Minute tapes), DVD (non-copyrighted discs), Digital-8, Hi-8, VHS or VHS-C (if you have a VHS adaptor). If you have another format and have a camera or player for that format, we can use your equipment, if you can part with it while we perform the capture.

Q. I like the idea of having a DVD commentary of my ceremony, how does that get done?
A. We will create a DVD of just the edited ceremony and bring it to your place (You will want a quiet place, free from a lot of background noise), after the editing is completed. You will watch it once, before we turn on the mic and then we will start it again and we will record your comments in one take to a laptop. So take the time to remember how you felt during that special day and be prepared to talk about it while watching the video. The commentary will be added as an alternate audio track on your ceremony video.

Q. Do you collect sales tax?
A. Yes. The state of Florida requires videographers to collect sales tax on the services we provide. Since we are in Seminole County, we charge 7% sales tax.

Q. What is the benefits of using a wireless and shotgun mic?
A. The wireless mic will be placed either on the groom or the officiant, depending on what will work best for your wedding. The shotgun mic is a highly directional mic which allows us to capture other aspects of the ceremony at a higher quality than using the on camera mic.

Q. How is the payment for your services split up?
A. We split the fee into three payments, they are as follows:

Reservation Fee: This is $250 or 10% of your total package, whichever is greater. This fee is non-refundable.
Second Payment: This is 75% of the total minus the Reservation Fee, or $250 (or remaining balance if less than $250), whichever is greater. This payment is due no later than 14 days prior to the event. The fee for the Love Story giveaways will be due at this time as well.
Final Payment: This is the remaining balance, plus any additional services added on the day of the event (e.g. extended coverage). This payment is due at the time that the final video is ready for delivery.

The only exceptions to this payment structure is for general editing. A $250 non-refundable deposit will be collected and the balance will be done upon completion.

Q. What forms of payment do you accept?
A. We accept Cash, Check, Money Order and Credit Cards (via PayPal). Once we get established we will look into accepting credit cards via a normal merchant account. A $25.00 fee will be charged for any returned check.

Central Florida's Wedding/Event Videographer
Affordable Wedding Videos for Every Budget