A. Your video will have a documentary style and will utilize some cinematic effects, when and where appropriate. Your input is important and required in order that your final video will be exactly what you are looking for.

A. Currently we only own one HD camera and we always use two or more cameras at a wedding and it is not the best idea to mix different camera types.  So with that said, we don't currently offer HD for weddings, but the Living in the Moments videos are all shot in HD.  If you would like a wedding filmed in HD, we can look into renting the cameras, but camera rentals are not cheap.  We do hope to move completely HD soon, but we are not quite there yet.

A. Our goal is to get your finished product back to you within 3 months, but it may take longer. The factors that will increase this time is the amount of other projects that have been previously filmed and are currently being edited, at the time of your wedding along with the services you select. You will be kept up-to-date on the status of your video and you will be able to view the videos online, as they get completed.

A. Prior to the event you will be asked what you are looking for and anything specific that you want to have included. After the event, we will put together a final draft copy for you to look at, via a web preview, and at that point you can offer some suggestions. Since you are hiring us for our creative abilities, we will try to implement your suggestions.

A. We have the ability to capture from miniDV, DVCAM (40 Minute tapes), DVD (non-copyrighted discs), Digital-8, Hi-8, VHS or VHS-C (if you have a VHS adaptor). If you have another format and have a camera or player for that format, we can use your equipment, if you can part with it while we perform the capture.

A. We will create a DVD of just the edited ceremony and bring it to your place (You will want a quiet place, free from a lot of background noise), after the editing is completed. You will watch it once, before we turn on the mic and then we will start it again and we will record your comments in one take. So take the time to remember how you felt during that special day and be prepared to talk about it while watching the video. The commentary will be added as an alternate audio track on your ceremony video.

A. Yes. The state of Florida requires videographers to collect sales tax on the services we provide. Since we are in Seminole County, we charge 7% sales tax.

A. The wireless microphones will be placed on the groom and the officiant. The shotgun mic is a highly directional mic which allows us to capture other aspects of the ceremony at a higher quality than using the on camera mic. In addition to these mics, we also utilize portable recorders when necessary. Capturing great audio is very important and we do everything in our control to provide you with the best audio possible.

A. We split the payment into three installments, they are as follows:

• Reservation Fee: This is $350 retainer of service. This fee is non-refundable.
• Second Payment: This is 75% of the remaining balance, or $500 (or remaining balance if less than $500), whichever is greater. This payment is due no later than 14 days prior to the event. The fee for the Love Story giveaways will be due at this time as well.
• Final Payment: This is the remaining balance, plus any additional services added on the day of the event (e.g. extended coverage). This payment is due at the time that the final video is ready for delivery and must be paid prior to delivery.  If paying by check, delivery will be delayed by 14 days, to make sure the check clears.

The only exceptions to this payment structure is for general editing or digitizing slides, that don't accompany a photo montage.  For general editing, a $350 non-refundable deposit will be collected and the balance will be done upon completion.  For digitizing slides, 50% is due up front and the remaining balance is due upon delivery.

A. We accept Cash, Check, Money Order and Credit Cards (via PayPal). A $25.00 fee will be charged for any returned check.

A. We currently do not offer this service. The reason we do not offer it is you are hiring us for our creative abilities and the source footage by itself isn't the finished product.  We keep the original tapes for backup purposes.

A. Yes. We offer a save the date contract which says that we will reserve the date of your wedding/event and that a new contract will be written once the services have been chosen. Along with signing the contract, you will pay the non-refundable reservation fee of $350. When the level of service is determined, the $350 will be credited towards the new contract and any remaining reservation fee required will be due at the signing of the new contract.